XCON: Private Messages Not Always Delivered (181579)
The information in this article applies to:
- Microsoft Exchange Server 5.0
- Microsoft Exchange Server 5.5
This article was previously published under Q181579 SYMPTOMS
The original recipient of a private message may not receive the message as
expected when the "deliver to both recipient and alternate recipient"
option is enabled. (This option is selected on the Delivery Options tab of
the recipient's mailbox in the Microsoft Exchange Administrator program.)
The alternate recipient logically does not receive the private message.
(See the Microsoft Knowledge Base article,
178161 "Unable to Send Private
Message to Exchange Recipient" for more information.)
The sender receives the following non-delivery report (NDR):
From: System Administrator
Subject: Undeliverable: test message
Your message did not reach some or all of the intended recipients.
Subject: test message
Sent: 12/1/97 12:00 PM
The following recipient(s) could not be reached:
John Doe on 12/1/97 12:00 PM
Unable to deliver the message because the originator prohibited
redirection to an alternate recipient or the message was encrypted
MSEXCH:MSExchangeMTA:<SiteName>:<ServerName>
STATUS
Microsoft has confirmed this to be a problem in Exchange Server versions
5.0.
A supported fix is now available, but has not been fully regression-tested
and should be applied only to systems experiencing this specific problem.
Unless you are severely impacted by this specific problem, Microsoft
recommends that you wait for the next Service Pack that contains this fix.
Contact Microsoft Technical Support for more information.
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem has been corrected in the latest U.S. Service
Pack for Microsoft Exchange Server version 5.5. For information on
obtaining the Service Pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):
MORE INFORMATION
With the new behavior the original recipient effectively receives the
private message and the sender still receives a NDR because the alternate
recipient is not deserved.
| Modification Type: | Major | Last Reviewed: | 4/7/2006 |
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| Keywords: | kbQFE KBHotfixServer kbbug kbfix KB181579 |
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