OL98: Team Manager Tasks Disappear When Default Delivery Changed (181246)


The information in this article applies to:

  • Microsoft Outlook 98
  • Microsoft Team Manager
This article was previously published under Q181246

SYMPTOMS

NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.

When using Microsoft Outlook 98 with Microsoft Team Manager 97 for team members, moving your default delivery location will cause your team member assigned tasks to disappear from the manager's team file on the next update.

CAUSE

Team Manager for Team Members expects tasks to be stored in the default Task folder. Moving your default delivery location also moves your default Task folder location without moving the existing tasks.

RESOLUTION

Before changing your default delivery location, send updates for all your tasks to your team manager. To do this, on the Task menu click Send Updates. After the move, your manager must resend all tasks previously sent to you.

MORE INFORMATION

Team Manager for Team Members, also known as Individual Task List, is part of Team Manager 97. Team members use it to create or edit tasks, to send update messages and status reports to the team manager, and to store tasks and notes sent from the team manager. Team members can also use Microsoft Schedule+ or Outlook to store or view their tasks.

REFERENCES

For more information on this subject, please see the following articles in the Microsoft Knowledge Base:

159644 TMGR: Moving Tasks in Outlook Deletes Tasks from Team File

160490 TMGR: What Is Microsoft Team Manager?

Modification Type:MinorLast Reviewed:8/18/2005
Keywords:kbinterop kbprb KB181246
©2004 Microsoft Corporation. All rights reserved.