XL97: Printer Unavailable Error on Print or Page Setup (181200)



The information in this article applies to:

  • Microsoft Excel 97 for Windows

This article was previously published under Q181200

SYMPTOMS

In Microsoft Excel 97 for Windows, if you click Page Setup, Print, or Print Preview on the File menu, you may receive either of the following error messages:
Current printer is unavailable. Select another printer.

-or-

There are no printers installed. Use the Printers option in Control Panel to install a printer.

CAUSE

This problem may occur if you do not have any printer drivers installed.

RESOLUTION

Use the Printers dialog box in Windows to install at least one printer driver. After you have installed a printer driver, you can use Page Setup, Print, and Print Preview to set up, print, and view worksheets in Microsoft Excel 97 for Windows.

MORE INFORMATION

When you click Page Setup, Print, or Print Preview on the File menu, Microsoft Excel 97 for Windows requests printer information from Microsoft Windows. If no printer drivers are installed, no printer information is available, and Microsoft Excel cannot continue.

Modification Type:MajorLast Reviewed:9/7/2001
Keywords:kberrmsg kbprb kbprint KB181200