Pocket Outlook May Hang When You Reply to an E-mail Message (180890)


The information in this article applies to:

  • Microsoft Pocket Outlook 2.0
  • Microsoft Windows CE 2.0 for the Handheld PC
  • Microsoft Windows CE 2.1 for the Handheld PC
  • Microsoft Windows CE 2.11 for the Handheld PC
  • Microsoft Windows CE 2.12 for the Handheld PC
  • Microsoft Windows CE 3.0 for the Handheld PC
  • Microsoft Windows CE 3.01 for the Handheld PC
  • Microsoft Windows CE 3.0 Professional Edition for the Handheld PC
This article was previously published under Q180890

SYMPTOMS

When you reply to an e-mail message in Microsoft Pocket Outlook, the Handheld PC (H/PC) may stop responding (hang).

CAUSE

This issue can occur if the e-mail message you reply to contains more than 1,024 characters on the subject line.

RESOLUTION

You must reset the H/PC when this issue occurs. For information about how to reset the H/PC, please consult the H/PC's documentation or manufacturer.

To work around this issue, do not reply to an e-mail message that contains more than 1,024 characters on the subject line. Instead, compose a new e-mail message addressed to the recipient you want.
Modification Type:MajorLast Reviewed:11/28/2003
Keywords:kbprb KB180890
©2003 Microsoft Corporation. All rights reserved.