Unable to Start Print Sessions Until Print Service Restarted (180869)
The information in this article applies to:
- Microsoft SNA Server 3.0
- Microsoft SNA Server 3.0 SP1
- Microsoft SNA Server 3.0 SP2
- Microsoft SNA Server 4.0
This article was previously published under Q180869 SYMPTOMS
Print sessions defined in the SNA Server Print Service may go to an
Inactive or Pending state requiring the print server be restarted to
reactivate the sessions. This may occur with both LU1 and LU3 printing.
The SNA Server Print Server may send a badly formatted Open PLU
Response to the SNA Server service that the SNA Server will reject.
CAUSE
An uninitialized field in the SNA Server Print Service could cause
the sending of a badly formatted OPEN PLU RSP to the SNA Server
service, which logs an error and rejects it. This causes the print
session to fail to activate.
STATUS
Microsoft has confirmed this to be a problem in SNA Server version 3.0,
3.0 Service Pack 1 (SP1), 3.0 SP2, and 4.0.
This problem was corrected in the latest SNA Server versions 3.0 and 4.0
U.S. Service Packs. For information on obtaining these Service Packs,
query on the following word in the Microsoft Knowledge Base (without the
spaces):
| Modification Type: | Minor | Last Reviewed: | 5/4/2005 |
|---|
| Keywords: | kbbug kbfix KB180869 |
|---|
|