OL98: Cannot Copy Attachment by Dragging to Another Folder (180800)
The information in this article applies to:
This article was previously published under Q180800 SYMPTOMS
When you attempt to drag a copy of a Microsoft Outlook 98 item from one
folder to another, attachments are not copied if the folders are of
different types.
CAUSE
If you drag an item to another folder of the same type, Outlook moves the
item and all of its attachments to the destination folder.
If you drag an item to another folder of a different type, Outlook copies
the item rather than moving it. The way Outlook copies the item depends on
the type of item and folders. Outlook conserves disk space by not including
attachments when you drag items between folders of different types.
For example, if you drag an e-mail message that includes an attachment from
a Mail folder to a Calendar folder, Outlook creates a new Calendar
appointment containing the e-mail text without attachments. If you drag an
e-mail message that includes an attachment from a Mail folder to a Journal
folder, Outlook creates a new Journal entry with a shortcut to the original
e-mail message. Some folder types, such as Notes, cannot include
attachments.
RESOLUTION
Use the right mouse button when dragging items between folders. When you
release the right mouse button on the destination folder, a shortcut menu
appears with the available Copy and Move options. If the destination folder
is capable of storing the attachment, you can select an option to copy or
to move the item with the attachment.
| Modification Type: | Major | Last Reviewed: | 8/13/1999 |
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| Keywords: | kbprb KB180800 |
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