Compaq Keys Stop Working After Installing IntelliPoint Software (180748)
The information in this article applies to:
- Microsoft IntelliPoint software 1.0
- Microsoft IntelliPoint software 1.1
- Microsoft IntelliPoint software 2.0
- Microsoft IntelliPoint software 2.1
This article was previously published under Q180748 SYMPTOMS
When you install the Microsoft IntelliPoint software, the programmable keys
on your Compaq Armada laptop computer may no longer function properly.
RESOLUTION
To work around this issue, quit the Point32 program. To do so, follow these
steps:
- Press CTRL+ALT+DELETE to open the Close Program dialog box.
- Click Point32, and then click End Task.
NOTE: Because Point32 starts each time you start Windows, you must quit the
Point32 program by following these steps each time you start Windows.
STATUS
Microsoft is researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.
MORE INFORMATION
The Point32 program is a tool installed by the IntelliPoint software.
| Modification Type: | Minor | Last Reviewed: | 12/22/2004 |
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| Keywords: | kbHardware kbprb KB180748 |
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