Print Server Access Violation When Starting First Session (180469)
The information in this article applies to:
- Microsoft SNA Server 3.0
- Microsoft SNA Server 3.0 SP1
- Microsoft SNA Server 3.0 SP2
- Microsoft SNA Server 4.0
This article was previously published under Q180469 SYMPTOMS
When you try to start a session using SNA Server Print service, an access
violation may occur when the first print session is started. The following
symptoms occur when this problem happens:
- An Event 624 will be logged, indicating that the SNA Print service has
ended abnormally.
- An entry may be created in the <ntroot>\drwtsn32.log file, indicating an
access violation (0xC0000005) in snaprint.exe.
CAUSE
In a rare timing condition, an uninitialized variable causes the SNA Print
service to access an invalid memory location when the first print session
is started.
STATUS
Microsoft has confirmed this to be a problem in SNA Server version 3.0, 3.0
SP1, 3.0 SP2, and 4.0.
This problem was corrected in the latest SNA Server versions 3.0 and 4.0
U.S. Service Packs. For information on obtaining these Service Packs,
query on the following word in the Microsoft Knowledge Base (without the
spaces):
| Modification Type: | Minor | Last Reviewed: | 6/5/2006 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbfix KB180469 |
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