XWEB: Error Message: Unable to Delete Message (180351)
The information in this article applies to:
- Microsoft Exchange Active Server Components 5.0
- Microsoft Exchange Server 5.0
- Microsoft Exchange Server 5.5
- Microsoft Outlook Web Access 5.5
This article was previously published under Q180351 SYMPTOMS
When you use the Microsoft Exchange Active Server Components to access the
Exchange Server computer via a Web browser, the sample scripts allow you to
mark a message to be deleted by selecting the box next to the message.
After you select the button to delete the marked messages, you may receive
the following error message in a pop-up box in version 5.0:
Unable to Delete Message
Or, in Exchange Server version 5.5, you may see this error message:
Unable to Delete this Special Folder
Or, in Exchange Server version 5.5 with SP1, you may see this error message:
Unable to Delete Item
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
versions 5.0 and 5.5. Microsoft is researching this problem and will post
new information here in the Microsoft Knowledge Base as it becomes
available.
MORE INFORMATION
When you read a message via the Web, you can choose to delete the
message while the message window is open. After you click Delete, the
message window will close, but the message list will not refresh.
If you mark the same message for deletion that you previously selected to
delete while the message window was open, you will get this error.
To verify that this is the case, select the Refresh button to reload the
folder contents. If the message is gone, you have previously deleted it.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbbug kbnofix kbusage KB180351 |
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