Close Combat II/III Err Msg: Cannot Open File for Streaming (179889)
The information in this article applies to:
- Microsoft Close Combat: A Bridge Too Far
- Microsoft Close Combat III: The Russian Front
This article was previously published under Q179889 SYMPTOMS
When you attempt to start one of the programs listed at the beginning of this article, you may receive one of the following error messages:
Cannot open file for streaming. Unable to get format for stream. Unable to create multimedia stream sample.
CAUSE
This behavior can occur if the sound card installed on your computer is not fully compatible with the sound driver installed by DirectX Setup.
RESOLUTION
To resolve this issue, contact your hardware manufacturer to inquire about how to obtain and install the latest version of the sound driver for your sound card.
For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: 65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
If an updated version of the sound driver for your sound card is not available, restore your original sound driver:
- Insert the CD-ROM for the program into your CD-ROM drive. Press and
hold down the SHIFT key when you insert the CD-ROM to prevent the
program from starting automatically.
- Click Start, and then click Run.
- In the Open box, type the appropriate line for the program you
are using, and then click OK
Close Combat: A Bridge Too Far: cd-rom:\windows\directx\dxsetup.exe
Close Combat III: The Russian Front: cd-rom:\directx\dxsetup.exe
where cd-rom is the drive letter of the CD-ROM
drive that contains the CD-ROM for the program.
- Click Restore Audio Drivers.
- Follow the instructions on the screen to finish installing the sound
driver. If you are prompted to restart the computer, click Yes.
Reduce the Sound Playback Quality- Click Start, click Run, type dxdiag, and then click OK.
- Click the Sound tab.
- Under DirectX Features, move the Hardware Sound Acceleration Level slider all the way to the left. This is the No acceleration setting.
- Click Exit, and then start the game.
To work around this issue, configure the game to start without playing the opening video clips:
- Press and hold down the CTRL key as you double-click the The Russian Front icon on the desktop.
- Under Media Options on the General tab, click to clear
the Enable Videos (Ctrl+V) check box, and then click OK.
Modification Type: | Minor | Last Reviewed: | 8/16/2005 |
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Keywords: | kberrmsg kbprb kbsound KB179889 |
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