OL98: Error in Outlprnt When Defining Print Style or Printing (179439)
The information in this article applies to:
This article was previously published under Q179439 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you try to print or define a print style in Microsoft Outlook 98, you
may receive one of the following error messages:
Unable to save the printer settings. Make sure the file
c:\windows\outlprnt is not missing or write protected.
-or-
Error c:\windows\outlprnt is missing.
-or-
Out of Resources.
-or-
Out of memory or system resources. Close some windows and try again.
CAUSE
These messages may occur with certain virus protection programs that do
not allow file creation in the Windows folder or prevent writing to .ini
files.
RESOLUTION
You can modify the reference to the Outlprnt file in the registry so that
the file contains a registered file extension.
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To modify the reference to the Outlprnt file in the registry, follow these
steps:
- On the File menu, click "Exit and Log Off" to quit Outlook.
- Click the Start button, and point to Run. In the Open box, type
"regedit" (without the quotation marks), and click OK to run the
Windows Registry Editor.
- Move to and click to select the following key:
Hkey_Current_User/Software/Microsoft/Office/8.0/Outlook/Printing - The Data value for the Print Settings File is a path that ends with
the file name OutlPrnt. Make a note of this file and path name and
click to select "Print Settings File."
- On the Edit menu, click Modify. In the Value data box, change the
file name to OutlPrnt.doc, and click OK.
- On the Registry menu, click Exit to close the Registry Editor.
- Using Word 97, create the Outlprnt.doc file at the path location
specified in the Windows Registry. You may have to type an X or
other data into the file so that it is not empty.
- Start Outlook and on the File menu, point to Page Setup, and click
Define Print Styles.
- Retry the print procedure that caused the original error. You may
have to run the print procedure twice to regenerate the correct
OutlPrnt.doc data.
If adding the extension .doc to the file does not solve the problem, try
changing the path of the file to something different, such as
C:\OUTLPRNT.DOC and try the above steps again.
| Modification Type: | Major | Last Reviewed: | 6/11/2002 |
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| Keywords: | kbprb KB179439 |
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