OL98: (CW): Switch Forms Utility for Outlook and Exchange (179437)



The information in this article applies to:

  • Microsoft Outlook 98

This article was previously published under Q179437
NOTE: The functionality of the Switch Forms utility discussed in this article is included in Outlook 98; however, you may want to still download and use this utility strictly for troubleshooting purposes.

SUMMARY

This article describes the purpose and use of the Switch Forms utility, included in the Microsoft Office 97 Resource Kit and available on the Microsoft Web site.

MORE INFORMATION

The Outlook and Microsoft Exchange Clients each use a slightly different form technology. When you install Outlook, the Setup program configures your system to run Outlook; switching to the Microsoft Exchange Client can cause slower performance. Since you may need to use both clients on the same computer, Office 97 includes a utility that allows you to indicate which client you are using and configure your computer appropriately. This utility allows you to switch between clients without any performance loss. The SwitchForms utility ships with the Microsoft Office 97 Resource Kit CD- ROM and is also available on the Microsoft Internet Web site at: With the SwitchForms utility, you can easily switch between the Microsoft Exchange Client and Outlook. Although you can view the same e-mail folders in both programs, each program installs its own forms for composing and reading messages. If you need to run both the Microsoft Exchange Client and Outlook on the same computer, use SwitchForms to register the correct forms.

NOTE: using the wrong form with either mail client may result in a "Cannot create the item" error message.

The SwitchForms utility is intended for:
  • Help desk personnel who support and run both programs.
  • Microsoft Exchange Server public folder application designers who need to test their applications under both the Microsoft Exchange Client and Outlook.
  • Systems professionals who run Microsoft Exchange Client for production use but need to evaluate Outlook.

Installing SwitchForms

Follow these steps to install the SwitchForms utility:
  1. From the Microsoft Web site listed above, click the link to download the file Switchfm.exe and save it to your hard drive.
  2. In Windows Explorer, browse to the folder you downloaded the file to and double-click Switchfm.exe to run Setup.
The SwitchForms files decompress and install in the
   \Program Files\Microsoft Office\Office\Forms\
folder on your computer. Setup also creates a Switch Forms menu item.

SwitchForms requires the form configuration files from the Microsoft Exchange Client, which the Microsoft Exchange Client Setup program installs automatically. SwitchForms also requires the Outlook 98 form configuration files, which the Typical Setup option of Office or Outlook does not provide.

To install the Outlook form configuration files, follow these steps:
  1. In the Control Panel, double-click Add/Remove programs.
  2. Click to select Microsoft Outlook 98 and then click Add/Remove.
  3. Click Add New Components then click either Install From CD or Install From Web.
  4. Click to select Development Tools.
  5. Follow the Install Wizard instructions to complete the Installation.

Running SwitchForms

Before you use Outlook SwitchForms, quit the Microsoft Exchange Client or Outlook. Afterwards, use the following steps to run the SwitchForms utility:
  1. On the Windows Taskbar, click Start point to Programs and click Switch Forms to run the Regforms.exe.
  2. In the Install Forms For box, click to select either Microsoft Exchange Client or Microsoft Outlook to indicate which program you want to switch to.
  3. In the "Search for form configuration files" box, type the path for the form configuration files. You do not need to specify a full path. SwitchForms searches the folder you specify and all of its subfolders. By default, Microsoft Exchange Client form configuration files install in, C:\Windows\Forms\Configs. Outlook form configuration files install in, C:\Program Files\Microsoft Office\Office\Forms.
  4. Click OK to configure your computer for the appropriate forms.
If you have Outlook or Microsoft Exchange Client files running on your computer, you may receive errors when you run SwitchForms. To correct this problem, restart your computer and run SwitchForms again. When SwitchForms has successfully completed, you will receive a message; if you do not receive the message, restart your computer and run SwitchForms again.

REFERENCES

For additional information on switching forms, click the article number below to view the article in the Microsoft Knowledge Base:

143477 OL97: E-mail Forms Fix Utility


Modification Type:MinorLast Reviewed:8/5/2004
Keywords:kbdownload kbinfo KB179437