Usage Analyst: Import Module Whois Causes Runtime Error 40006 (179383)

SYMPTOMS

In the Usage Analyst import module, the following error message is returned from the Whois command:

Runtime error 40006. Wrong protocol or connection state for the requested transaction or request.

CAUSE

The import module Whois function is querying for data without checking to ensure that the host connection is still alive.

RESOLUTION

To resolve this problem, obtain the following fix or wait for the next Microsoft Site Server 2.0 service pack.

This fix should have the following time stamp:

 Usage Analyst Developer Edition for Access

12/10/97  05:47p             3,363,328 import.exe (Intel)

 Usage Analyst Developer Edition for SQL

12/10/97  05:08p             3,634,688 import.exe (Intel)

 Usage Analyst Standard Edition for Access

12/10/97  05:36p             3,361,280 import.exe (Intel)

 Usage Analyst Standard Edition for SQL

12/10/97  05:24p             3,618,304 import.exe (Intel)

STATUS

Microsoft has confirmed this to be a problem in Microsoft Site Server version 2.0.

A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.