PUB98: How to Reinstall Scanner Software (179368)


The information in this article applies to:

  • Microsoft Publisher 98
This article was previously published under Q179368

SUMMARY

This article describes how to reinstall the TWAIN components installed by Microsoft Publisher and the software that comes with your scanner. This article is intended to be general in nature and discusses only the TWAIN component of image scanning software. Some software vendors may have specific reinstallation steps that apply only to their software.

MORE INFORMATION

To reinstall the TWAIN components, follow these steps:
  1. Remove the following files from your \Windows folder:

    Twain.dll
    Twain_32.dll
    Twunk_16.exe
    Twunk_32.exe

  2. Remove the \Windows\Twain folder and all of its contents. This folder contains a proprietary library file that is installed with your scanner software and has a .ds extension.
  3. Install the software that came with your scanner to its default location. This should replace the .ds file.
  4. Test the scanner software, by itself, to see if it works. Try scanning a picture directly into Publisher. If the test is successful, you are done. If the test fails, go to step 5.
  5. Run Publisher Setup. When the Maintenance Mode dialog box appears, click Reinstall. This step will replace the TWAIN and Twunk files that you removed in step 1.
If you are still unable to scan directly from your scanner into Microsoft Publisher, then Publisher is probably not compatible with the TWAIN interface of your scanner.

NOTE: TWAIN (which stands for Technology Without An Interesting Name) is a standard protocol that allows many different kinds of scanners and digital cameras to work with many different software programs. It is developed jointly by a number of companies, including Logitech and Hewlett-Packard.

REFERENCES

For additional information, please see the following article in the Microsoft Knowledge Base:

178577 PUB98: TWAIN Components Provided by Publisher

Modification Type:MajorLast Reviewed:9/7/2001
Keywords:kb3rdparty kbhowto kbprint KB179368
©2002 Microsoft Corporation. All rights reserved.