PUB98: Unable to Delete Border if PubBrd Folder NTFS Compressed (179218)

The information in this article applies to:

Microsoft Publisher 98, when used with:
- the operating system: Microsoft Windows NT 4.0

This article was previously published under Q179218

SYMPTOMS

When attempting to delete a border in Microsoft Publisher, you may receive the following error message:

The folder where Publisher keeps BorderArt is unavailable.

The folder may have been deleted or renamed, or it's properties may have been changed. Please run Setup again.

CAUSE

This problem occurs if the Office\PubBrd folder is compressed using NTFS compression.

RESOLUTION

To resolve this problem, remove the NTFS compression from the Office\PubBrd folder by following these steps:

Quit Publisher.
Right-click the PubBrd folder and click Properties on the menu that appears.
In the Attributes section, click to clear the Compress check box. Click OK.
When you are prompted to uncompress subfolders, click OK.

The Office\PubBdr folder is now uncompressed and you should be able to delete borders in Publisher.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

Publisher stores the border (.bdr) files in the PubBrd folder in the Office folder. When you delete a border, Publisher makes a change to one of the .bdr files. If this folder is compressed, Publisher is unable to modify the .bdr files.

Modification Type:	Major	Last Reviewed:	9/28/2001
Keywords:	kbprb KB179218