PUB98: Setup Does Not Complete Successfully on WinNT 4.0 (179206)



The information in this article applies to:

  • Microsoft Publisher 98

This article was previously published under Q179206

SYMPTOMS

When you perform a custom installation of Microsoft Publisher 98 on a Windows NT 4.0-based computer, you may receive the following error message when Setup tries to update your computer:
Microsoft Publisher 98 Setup was not completed successfully.

CAUSE

This error occurs if the following registry key is corrupted or if it is missing from the Windows Registry:
   KEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager
   \Environment\path
				

RESOLUTION

To perform a custom installation of Publisher without receiving the error message, the registry key mentioned in the "Cause" section must be seen by Publisher. You can use either of the following methods to create this registry key.

Method 1: Install Office 97 First

Install Office 97 before you install Publisher 98. Office 97 will create this registry key if the Office Setup program does not find it.

Method 2: Reinstall Windows NT 4.0

Reinstall Windows NT 4.0 and upgrade to Service Pack 3. This will create the registry key for the environment path that Publisher Setup looks for during setup.

MORE INFORMATION


Modification Type:MajorLast Reviewed:11/9/1999
Keywords:kbbug kbinfo kbsetup KB179206