Word attachment is not readable upon receipt via e-mail (179105)
The information in this article applies to:
- Microsoft Word 97 for Windows
This article was previously published under Q179105 SYMPTOMS
When you send a Microsoft Word document as an attachment through e-mail,
upon receipt, it contains large amounts of random, garbled text.
CAUSE
This problem may occur when there is a mismatch in encoding types between
the sending e-mail client and the receiving e-mail client, such as
Microsoft Outlook.
WORKAROUND
For more information about how to recover the attached file from the encoded text, click the following article number to view the article in the Microsoft Knowledge Base:
171436
E-mail contains text instead of attachment
Any further questions about encoding schemes need to be sent to your
Internet provider or e-mail software manufacturer.
MORE INFORMATION
The Internet was not designed to carry binary files. It is only able to
transfer messages made up of ASCII text characters. To resolve this
problem
and to allow various file types to be sent over the Internet, and to be
exchanged between diverse operating systems, encoding methods have been
developed.
The two major encoding methods are Multipurpose Internet Mail Extensions
(MIME) and Uuencode. Files encoded with either of these methods generally
have information in the text header to identify the type.
| Modification Type: | Minor | Last Reviewed: | 10/11/2006 |
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| Keywords: | kbinterop kbprb KB179105 |
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