PUB98: Can't Collate Copies to HP DeskJet 855c in Windows 95 (178906)
The information in this article applies to:
This article was previously published under Q178906 SYMPTOMS
If you select Collate in the Print dialog box, and print multiple copies
of a multi-page publication to a Hewlett-Packard (HP) DeskJet 850c/855c
from Microsoft Windows 95, the printed copies are sorted instead of
collated.
This problem does not occur if you print to the HP DeskJet 540c/550c/560c
or the 600c/660c printers. Nor does this problem occur if you print to the
HP DeskJet 850c/855c from Microsoft Windows NT.
CAUSE
Some printers can collate pages automatically, while others require that
Publisher send the publication multiple times. If the printer can collate
copies automatically, Publisher tries to save time and disk space by
having it do so. The Windows 95 Driver for the HP DeskJet 850c/855c
printer incorrectly reports that it can handle the collation.
Other programs, such as Microsoft WordPad and Microsoft Internet Explorer,
have similar problems printing collated copies to the DeskJet 850c/855c.
WORKAROUND
If you do not want to collate the copies manually, you can try printing
your publication to the HP DeskJet 850c/855c using the HP DeskJet 660c
driver.
| Modification Type: | Major | Last Reviewed: | 11/10/1999 |
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| Keywords: | kbprb KB178906 |
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