PRJ98: Project Stops Responding After Splash Screen Appears (178693)

SYMPTOMS

When you start Microsoft Project 98, when the splash screen appears, you may receive the following error:

In Windows 95 or Windows 98

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

If you click Details, you receive the following message:

WINPROJ caused an invalid page fault in module WINPROJ.EXE at <address>.

In Windows NT

The instruction at "0x30159f19" referenced memory at "<address>". The memory could not be read.

CAUSE

This behavior occurs when the Microsoft Office international dll, Mso7enu.dll, is not located where Mso97.dll can find it. Or, you have the wrong version of Mso7enu.dll. NOTE: This behavior may also be caused by the Windows List Seperator in Regional Settings being set to null or blank. Normally it is set to a comma. If the workaround in this article does not resolve your problem, verify the List Separator in the Windows Regional Settings.

WORKAROUND

To correct the problem, copy Mso7enu.dll and Mso97.dll from the \Office folder on the Microsoft Project 98 compact disc to the same location where the file Winproj.exe has been installed.

NOTE: If this workaround does not resolve this behavior, please see the following article in the Microsoft Knowledge Base:

179794 Project Stops Responding After Startup Splash Screen

STATUS

Microsoft has confirmed this to be a problem in the versions of Microsoft Project listed above.