XADM: KCC Uses Increasingly Large Amounts of Memory (178658)
The information in this article applies to:
- Microsoft Exchange Server 5.0
This article was previously published under Q178658 SYMPTOMS
As the number of sites in an organization grows, the knowledge consistency
checker (KCC) consumes more and more memory each time it runs. With 212+
servers, the directory service has been observed to use 110 MB of virtual
memory routinely, and at peak has grown to the point where all virtual
memory in the system is used, causing out-of- memory failures in the
directory service and other services. Whenever the KCC runs in such cases,
Windows NT and Exchange become almost entirely unresponsive and replication
slows drastically.
The Exchange Administrator program may also crash with a memory violation
when you try to select the global address list on a server that contains a
great number of sites.
CAUSE
The Exchange database uses 4-KB pages and sets up the maximum record size to be
3,784 bytes each. The directory stores the information for the sites in one
object, each taking about 12-20 bytes of space. When the record size is too
large, the directory accepts the additional information and does not record
any problems.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0.
This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.0. For information on obtaining the
Service Pack, query on the following word in the Microsoft Knowledge
Base (without the spaces):
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbbug kbfix KB178658 |
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