PUB98: Windows Slows Down While Printing to HP DeskJet 820c (178585)
The information in this article applies to:
This article was previously published under Q178585 SYMPTOMS
When you print a document to a Hewlett-Packard (HP) DeskJet 820c, Windows
95 may run very slowly. This problem may occur even if you have a high-
speed computer with lots of memory. In some cases, you are able to easily
type ahead of your computer (the letters will not appear until well after
you have typed them), it takes a long time to move from field to field in a
dialog box (when you press the TAB key), and it takes much longer than
normal to start and close programs and documents.
CAUSE
The DeskJet 820c relies entirely on the microprocessor in your computer to
process your print job; it has only very simple electronics built into it.
This means that if you have a fast computer, it will print faster than
other models of DeskJet. However, it also means that while you are printing
to this printer, your computer can do little else.
STATUS
Hewlett-Packard has confirmed this to be a problem with the HP Printing
System for Windows (DeskJet 820C Series Printer). Performance issues will
be addressed in later versions of the printer driver.
The products discussed here are manufactured by vendors independent of
Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.
| Modification Type: | Major | Last Reviewed: | 9/7/2001 |
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| Keywords: | kb3rdparty kbprb kbprint KB178585 |
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