CSNW Does Not Display Directory Name with Extended Characters (178546)
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition
- Microsoft Windows NT Server 4.0
- Microsoft File and Print Services for NetWare 4.0
This article was previously published under Q178546 SYMPTOMS
If a Client Services for NetWare (CSNW) client using Windows NT Explorer
double-clicks a directory containing Russian characters on a File and Print
Services for NetWare (FPNW) server, an error message is displayed:
The folder xxx is not available, folder has been moved or has been
deleted.
All files and directories below this directory are not accessible.
CAUSE
After you receive a directory listing from a FPNW server and in the process
of accessing one of these directories by double-clicking it, CSNW converts
a Unicode string to an OEM string for NetWare compatibility reasons. During
this conversion, the directory name with Russian characters was incorrectly
changed into uppercase. Therefore, the client tried to access a directory
containing only uppercase characters on the FPNW server. Because this
directory does not exist on the FPNW server, the above error was displayed.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbfix KB178546 |
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