Encarta 97 Err Msg: Math Co-Processor Not Found (Voxware) (178209)



The information in this article applies to:

  • Microsoft Encarta Encyclopedia 97 Deluxe for Windows
  • Microsoft Encarta 97 Encyclopedia for Windows
  • the operating system: Microsoft Windows 95
  • the operating system: Microsoft Windows 98

This article was previously published under Q178209

SYMPTOMS

When you start Microsoft Encarta 97 Encyclopedia for Windows, you may receive the following error message:
Math Co-Processor not found (Voxware).
When you click OK, the program closes and you are returned to Windows.

CAUSE

This behavior can occur if the Rt32vox.vxd driver is installed on your computer. The Rt32vox.vxd driver is installed or used by the following programs:

Netscape Media Player
Netscape Navigator for Windows 3.1
Televox 0.3
Trombone
Voxware Netscape Plug-In

RESOLUTION

To resolve this issue, disable the Rt32vox.vxd driver. To do so, use the following steps:
  1. Click Start, and then click Run.
  2. In the Open box, type system.ini, and then click OK.
  3. On the Search menu, click Find.
  4. Type [386enh], and then click Find Next.
  5. When you locate the [386enh] section, scroll down to view the contents of the section and type a semicolon (;) at the beginning of the following line:

    device=rt32vox.vxd

  6. On the File menu, click Save.
  7. On the File menu, click Exit.
  8. Restart the computer.
NOTE: Because the third-party programs listed above use the Rt32vox.vxd driver, they may no longer function properly after you disable the driver. If a third-party program no longer functions properly after you perform these steps, contact the software manufacturer to inquire if an updated version of the driver is available.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Modification Type:MajorLast Reviewed:11/24/2003
Keywords:kb3rdparty kbenv kberrmsg kbmm KB178209