File and Print Services for NetWare Does Not Allow OS/2 Clients to Open Files (178110)

The information in this article applies to:

Microsoft Windows NT Server 4.0 Terminal Server Edition
Microsoft Windows NT Server 4.0 SP3

This article was previously published under Q178110

SYMPTOMS

OS/2 Warp clients version 3.0 or 4.0 can log on to a computer running Windows NT Server 4.0 Service Pack 3 and File and Print services for NetWare (FPNW). However, the client cannot map a network drive or access a file from the command prompt.

CAUSE

This problem occurs if the client tries to map or access a file from the command prompt in OS/2. Windows NT 4.0 Service Pack 3 provides support for extended NCP to support Client32. As a result, the OS/2 support for NetWare from the command prompt does not function properly.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0 Service Pack 3. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Modification Type:	Major	Last Reviewed:	6/24/2004
Keywords:	kbbug kbfix kbQFE KB178110