GP Fault When Clicking Properties on Any Local Group (177934)



The information in this article applies to:

  • Microsoft Mail for Windows 3.2
  • Microsoft Mail for Windows 3.5

This article was previously published under Q177934

SYMPTOMS

When 16-bit Windows client users click Details on any local group, they will receive one of the following messages:

  • MSMAIL caused a General Protection Fault in module FRAMEWRK.DLL...
  • MSMAIL caused a General Protection Fault in module AB.DLL...
MS-DOS Mail client, Windows Messaging, and Microsoft Exchange clients can access the details for local groups without a problem.

CAUSE

This problem is because there is corruption in Alias.tpl.

RESOLUTION

To resolve this problem, do one of the following:

  • Copy Alias.tpl from a working postoffice. -or-

  • If another postoffice is not available, install a dummy postoffice and copy Alias.tpl from it.

MORE INFORMATION


Modification Type:MajorLast Reviewed:2/25/2004
Keywords:kbprb KB177934