Unable to Create Shortcuts on the Desktop (177909)
The information in this article applies to:
- Microsoft Internet Explorer 4.01 for Windows NT 4.0
- Microsoft Internet Explorer 4.0 for Windows NT 4.0
- Microsoft Internet Explorer 1.0 for Windows 95
- Microsoft Internet Explorer 2.0 for Windows 95
- Microsoft Internet Explorer 3.0 for Windows 95
- Microsoft Internet Explorer 3.01 for Windows 95
- Microsoft Internet Explorer 3.02 for Windows 95
- Microsoft Internet Explorer 4.0 for Windows 95
- Microsoft Internet Explorer 4.01 for Windows 95
- Microsoft Internet Explorer 5.0 for Windows 95
- Microsoft Internet Explorer 5.01 for Windows 95
- Microsoft Internet Explorer 5.5 for Windows 95
- Microsoft Internet Explorer 3.x for Windows 95
- Microsoft Internet Explorer 4.x for Windows 95
- the operating system: Microsoft Windows 98
This article was previously published under Q177909 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you attempt to create a new shortcut on the desktop, the Create
Shortcut Wizard may not start, and a file named New Shortcut with a size
of zero bytes may be created on the desktop.
CAUSE
This behavior can occur if a registry key is damaged or contains an
incorrect value.
RESOLUTIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To resolve this issue, use Registry Editor to verify that the registry key
listed below has the value listed, and if needed, edit the value to match
the value listed.
Registry key:
HKEY_CLASSES_ROOT\.lnk\ShellNew\Command
Value for Command:
RunDLL32 AppWiz.Cpl,NewLinkHere %2
NOTE: If the Windows Desktop Update component is not installed on your computer, the following is the value for Command:
RunDLL32 AppWiz.Cpl,NewLinkHere %1
| Modification Type: | Major | Last Reviewed: | 12/5/2003 |
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| Keywords: | kbprb kbui KB177909 |
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