General Protection Fault Running Add New Hardware Wizard (177784)



The information in this article applies to:

  • Microsoft Windows 95

This article was previously published under Q177784

SYMPTOMS

When you use the Add New Hardware wizard to add hardware to your configuration, you may receive the following error message:
Setupx.dll caused a general protection fault in module krnl386.exe
When this occurs, the installation of the new hardware stops.

CAUSE

The Setupx.dll file, among other things, builds and maintains the Drvidx.bin file. The local memory heap may be damaged when this file is generated. This damage causes the general protection (GP) fault in Krnl386.exe.

STATUS

Microsoft has confirmed this to be a problem in Windows 95. This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit the following Microsoft Web site:

Modification Type:MinorLast Reviewed:9/22/2005
Keywords:kbHotfixServer kbQFE kbenv kberrmsg KB177784