General Protection Fault Running Add New Hardware Wizard (177784)
The information in this article applies to:
This article was previously published under Q177784 SYMPTOMS
When you use the Add New Hardware wizard to add hardware to your
configuration, you may receive the following error message:
Setupx.dll caused a general protection fault in module krnl386.exe
When this occurs, the installation of the new hardware stops.
CAUSE
The Setupx.dll file, among other things, builds and maintains the
Drvidx.bin file. The local memory heap may be damaged when this file
is generated. This damage causes the general protection (GP) fault in
Krnl386.exe.
STATUS
Microsoft has confirmed this to be a problem in Windows 95. This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit the following Microsoft Web site:
Modification Type: | Minor | Last Reviewed: | 9/22/2005 |
---|
Keywords: | kbHotfixServer kbQFE kbenv kberrmsg KB177784 |
---|
|