XADM: Access Violation (0xc0000005) During Exchange Setup (177762)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q177762 SYMPTOMS
If you are installing Exchange Server version 5.5 on a computer with a 15-
character NetBIOS machine name, the event service will send the following
Dr. Watson error message at the end of Setup:
events.exe
Exception: Access violation (0xc0000005), address 0x00405766
This error message will appear when Setup has finished and is starting the
Exchange services, immediately before you are prompted to run the Optimizer
Wizard or exit Setup.
WORKAROUND
The Microsoft Exchange Event Server generates the Dr. Watson error message
only during Setup. After installation, you can manually start the service
or allow Windows NT to automatically start the service after any subsequent
restarts.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem has been corrected in the latest U.S. Service
Pack for Microsoft Exchange Server version 5.5. For information on
obtaining the Service Pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbbug kbfix kbusage KB177762 |
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