XADM: Cannot Find Exchange Server Recipients Using LDAP Queries (177724)
The information in this article applies to:
- Microsoft Exchange Server 5.0
- Microsoft Exchange Server 5.5
This article was previously published under Q177724 SYMPTOMS
When searching for Exchange Server recipients and custom recipients using
LDAP clients such as Internet Mail or Outlook Express, the results which
are returned may not accurately reflect the contents of the global address
list.
CAUSE
This can occur because the search string is being compared to fields in the
properties of the Exchange recipients which may not have similar
information.
WORKAROUND
To correct this problem, populate the First and Last name fields of
Exchange recipients or custom recipients. LDAP searches will not compare
against a recipient's Display name.
For additional information about correcting the problem for Microsoft Mail
for PC Networks (MS Mail PC) custom recipients, please see the following
article in the Microsoft Knowledge Base:
148500
Creating First/Last Names for MS Mail Custom Recipients
MORE INFORMATION
When LDAP searches are done using Microsoft Internet Mail and Outlook
Express, an initial string search is performed.
When data is entered in the Name field of an LDAP search, this data is
compared against the First Name, Last Name, Directory Name, and SMTP e-mail
address of the recipients in the Exchange Server global address list.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbprb KB177724 |
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