Incorrect Size of Printed Documents Results from Unknown Font (177679)
The information in this article applies to:
- Microsoft Windows NT Workstation 3.5
- Microsoft Windows NT Workstation 3.51
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 3.5
- Microsoft Windows NT Server 3.51
- Microsoft Windows NT Server 4.0
This article was previously published under Q177679
IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it if
a problem occurs. For information on how to do this, view the "Restoring
the Registry" online Help topic in Regedit.exe or the "Restoring a Registry
Key" online Help topic in Regedt32.exe.
SYMPTOMS
When you import a document from another computer and then print it, the
printed document has different dimensions from those seen when the same
document is printed from the originating computer.
CAUSE
This problem may occur if the document contains a font that does not exist
on your computer or printer. Depending on the fonts installed on the
computer or the printer, the GDI Font Mapper may substitute different fonts
for the unknown font on different computers.
Depending on the font chosen, text may be rendered larger or smaller in
width and/or height, causing the printed document to expand or shrink
relative to the expected dimensions.
RESOLUTION
To work around this problem, check the document for fonts that you do not
have installed, and then create an explicit font substitution in the
registry as follows:
WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall your operating system. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry Editor
can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys And
Values" online Help topic in Registry Editor (Regedit.exe) or the "Add and
Delete Information in the Registry" and "Edit Registry Data" online Help
topics in Regedt32.exe. Note that you should back up the registry before
you edit it.
- Run Registry Editor (Regedt32.exe).
- Go to the following key in the registry:
HKEY_LOCAL_MACHINE\ SOFTWARE\Microsoft\Windows NT\
CurrentVersion\FontSubstitut
NOTE: The above registry key is one path; it has been wrapped for
readability.
- On the Edit menu, click Add Value, and use the following entry:
Value Name : <Facename of the unknown font>
Data Type : REG_SZ
String : <Facename of the substitute font&g
For example, if your system is mapping an unknown font named
Geneva, to Helvetica, but Helvetica-Narrow would be better for your
purposes, add a value as follows:
Value Name : Geneva
Data Type : REG_SZ
String : Helvetica-NarrSTATUS
This is by design.
MORE INFORMATION
Depending on the fonts installed on computers and in printers, different
font lists will be created internally within Windows NT on different
computers. When the time comes to make a substitution for an unknown font,
you can make different substitutions on different computers, because of the
different font lists that Windows NT creates.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
|---|
| Keywords: | kbHotfixServer kbQFE kbbug kbnofix kbprint KB177679 |
|---|
|