RAS Error: TCP/IP CP Reported Error 733: The PPP Control Protocol for This Network Protocol Is Not Available on the Server (177648)
The information in this article applies to:
- Microsoft Windows NT Server 4.0
- Microsoft Routing and Remote Access Service Update for Windows NT Server 4.0
This article was previously published under Q177648 SYMPTOMS
When you attempt to connect a Remote Access Service (RAS) client to your
multihomed RAS Server or Routing and Remote Access Service (RRAS) Server,
which is also a Dynamic Host Configuration Protocol (DHCP) server, the
client may get the following error:
TCP/IP CP reported error 733: The PPP control protocol for this network
protocol is not available on the server.
On your RAS server, Event Viewer may log one or more of the following
event
messages:
Event ID : 1011
Source : DhcpServer
Description: The DHCP server issued a NACK to the client
(5241532090DAE6D09FD4BC0101000000) for the address
(160.62.1.126) request.
NOTE: The hardware address and the IP address above will be different
for your network environment.
-or-
Event ID : 20091
Source : RemoteAccess
Description: The remote Access Server was unable to acquire an IP
Addresss from the DHCP Server to be used on the Server
Adapter. Incoming user will be unable to connect using IP.
RESOLUTION
To work around this issue, you will need to reconfigure your RAS server to
use a static pool of IP addresses. If the addresses that you use exist
within the scope of addresses in your DHCP server scopes, you also need to
exclude the range in DHCP Manager.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0. We
are researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
| Modification Type: | Major | Last Reviewed: | 8/9/2001 |
|---|
| Keywords: | kbbug kberrmsg kbinterop kbnetwork KB177648 |
|---|
|