Removing Windows Multimedia Components Does Not Remove All Files (177517)


The information in this article applies to:

  • Microsoft Windows 95
  • Microsoft Windows 98
This article was previously published under Q177517

SYMPTOMS

When you use the Add/Remove Programs tool in Control Panel to remove all of the Windows multimedia components, some .wav (Windows sound) files may not be removed from Windows\Media folder.

RESOLUTION

To work around this behavior, manually remove the .wav files located in the Windows\Media folder. To do so, follow these steps:

NOTE: If you have saved any .wav files in the Windows\Media folder, you should make a backup copy of these files before you proceed.
  1. Click Start, point to Programs, and then click MS-DOS Prompt.
  2. At the command prompt, type the following commands, pressing ENTER after each command:

    cd\windows\media
    del *.wav

    NOTE: Press Y when you are prompted to delete the files.
  3. Quit the MS-DOS session by typing exit at the command prompt, and then pressing ENTER.

MORE INFORMATION

When you follow the above steps, only the .wav files located in the Windows\Media folder are deleted. Files with an extension other than .wav are not deleted.

The .wav files that remain in the Windows\Media folder after you remove Windows multimedia components differ, depending on the version of Windows that is installed on your computer and the multimedia components that are installed. The .wav files that remain in the Windows\Media folder may include some or all of the following files:

Windows 95 Retail Version

Jungle Windows Exit.wav
Musica Windows Exit.wav
Robotz Windows Exit.wav
The Microsoft Sound.wav
Utopia Windows Exit.wav

Windows 95 OEM Service Release 2 (OSR2)

Jungle Asterisk.wav
Jungle Close.wav
Jungle Default.wav
Jungle Exclamation.wav
Jungle Maximize.wav
Jungle Menu Command.wav
Jungle Menu Popup.wav
Jungle Minimize.wav
Jungle Open.wav
Jungle Question.wav
Jungle Recycle.wav
Jungle Restore Down.wav
Jungle Windows Exit.wav
Jungle Windows Start.wav
Musica Asterisk.wav
Musica Close.wav
Musica Default.wav
Musica Exclamation.wav
Musica Maximize.wav
Musica Menu Command.wav
Musica Menu Popup.wav
Musica Minimize.wav
Musica Open.wav
Musica Question.wav
Musica Recycle.wav
Musica Restore Down.wav
Musica Windows Exit.wav
Musica Windows Start.wav
Robotz Asterisk.wav
Robotz Close.wav
Robotz Default.wav
Robotz Exclamation.wav
Robotz Maximize.wav
Robotz Menu Command.wav
Robotz Menu Popup.wav
Robotz Minimize.wav
Robotz Open.wav
Robotz Question.wav
Robotz Recycle.wav
Robotz Restore Down.wav
Robotz Windows Exit.wav
Robotz Windows Start.wav
The Microsoft Sound.wav
Utopia Asterisk.wav
Utopia Close.wav
Utopia Critical Stop.wav
Utopia Default.wav
Utopia Error.wav
Utopia Exclamation.wav
Utopia Maximize.wav
Utopia Menu Command.wav
Utopia Menu Popup.wav
Utopia Minimize.wav
Utopia Open.wav
Utopia Question.wav
Utopia Recycle.wav
Utopia Restore Down.wav
Utopia Restore Up.wav
Utopia Windows Exit.wav
Utopia Windows Start.wav
Modification Type:MinorLast Reviewed:12/16/2004
Keywords:kbenv KB177517
©2004 Microsoft Corporation. All rights reserved.