XADM: Corrupted IPX Packets Cause Information Store to Stop (177491)
The information in this article applies to:
- Microsoft Exchange Server 5.5
- Microsoft Exchange Server 5.0 SP1
This article was previously published under Q177491 SYMPTOMS
A Microsoft Exchange Server version 5.0 information store may stop
responding at random intervals with a Dr. Watson report similar to the
following:
Application exception occurred:
App: Store.DBG (pid=240)
When: 1/1/1997 @ 12:00:00.000
Exception number: c0000005 (access violation)
CAUSE
The information store may have received a corrupted IPX packet from the
network that caused the access violation.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server,
version 5.0 Service Pack 1.
This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.0. For information on obtaining the
Service Pack, query on the following word in the Microsoft Knowledge Base
(without the spaces):
MORE INFORMATION
Windows NT does not support checksums for IPX packets, so rather than
corrupt packets being dealt with at the network layer, this packet,
with corrupt data, is being passed on to the information store. The
information store cannot deal with this corruption and it stops.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbfix kbQFE KB177491 |
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