"Internet Explorer cannot open the Internet site <address>. The connection to the server was reset." error message when you try to use Internet Explorer in Windows 95 (177486)
The information in this article applies to:
- Microsoft Internet Explorer 1.0 for Windows 95
- Microsoft Internet Explorer 2.0 for Windows 95
- Microsoft Internet Explorer 3.0 for Windows 95
- Microsoft Internet Explorer 3.01 for Windows 95
- Microsoft Internet Explorer 3.02 for Windows 95
- Microsoft Internet Explorer 4.0 for Windows 95
- Microsoft Internet Explorer 4.01 for Windows 95
- Microsoft Internet Explorer 5.0 for Windows 95
- Microsoft Internet Explorer 5.01 for Windows 95
- Microsoft Internet Explorer 5.5 for Windows 95
- Microsoft Internet Explorer 3.x for Windows 95
- Microsoft Internet Explorer 4.x for Windows 95
This article was previously published under Q177486 SYMPTOMS
When you attempt to connect to a Web site using Internet Explorer, you may
receive the following error message:
Internet Explorer cannot open the Internet site <address>.
The connection to the server was reset.
CAUSE
This error message can occur if you are using the NetManage Transmission
Control Protocol/Internet Protocol (TCP/IP) to connect to the Internet.
RESOLUTION
To resolve this behavior, remove the NetManage TCP/IP protocol from your
computer, and then install the Microsoft TCP/IP protocol.
For information about how to remove the NetManage TCP/IP protocol, contact
NetManage.
For information about how to install and configure the Microsoft TCP/IP
protocol in Windows 95, please see the "How to Install the TCP/IP
Protocol" section in following article in the Microsoft Knowledge Base:
138789
How to Connect to the Internet in Windows 95
MORE INFORMATION
You may also receive the error message if you use the Trumpet Winsock
Point-to-Point Protocol (PPP). For information about how to remove Trumpet
Winsock PPP from your computer, contact Trumpet.
The third-party product discussed in this article is manufactured by a
vendor independent of Microsoft; we make no warranty, implied or other-
wise, regarding this product's performance or reliability.
| Modification Type: | Minor | Last Reviewed: | 10/7/2004 |
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| Keywords: | kb3rdparty kberrmsg KB177486 |
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