Rcmd.exe Err Msg: Failed to Connect (177420)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0
This article was previously published under Q177420

SYMPTOMS

When you use Remote Command Service (RCMD), Rcmd.exe, from the Windows NT Resource Kit, to connect to a computer running Windows NT, you may receive one or more of the following errors:

Error - Failed to connect <\\server>, system not found or service not
active

-or-

Error - Failed to connect to <\\w.x.y.z>, system not found or service
not active

where \\server is the NetBIOS name of the RCMD server and w.x.y.z is the IP address of the RCMD server.

For more information on RCMD, see the following article in the Microsoft Knowledge base:

ARTICLE-ID: 151519
TITLE : Resource Kit Utility Provides Remote Command Execution

CAUSE

The above error messages may be caused by one or more of the following reasons:

  • RemoteCMD Server Service is not installed or the RCMDSVC Daemon (server service) is not running on the server <\\server> or <\\w.x.y.z>.

    -or-
  • The user who uses the RCMD command is a member of 15 or more global groups.

RESOLUTION

To resolve this issue, use one of the following methods:

  • To verify that your Remote Command Server Service is installed correctly, refer to the following article in the Microsoft Knowledge base:

    ARTICLE-ID: 151519
    TITLE : Resource Kit Utility Provides Remote Command Execution

    -or-
  • Reduce the number of global groups to which you belong. For more information, see the following article in the Microsoft Knowledge base:

    ARTICLE-ID: 150108
    TITLE : User in 15 or More Groups Can t Connect to RCMD Service
Modification Type:MajorLast Reviewed:8/9/2001
Keywords:kberrmsg kbnetwork kbprb KB177420
©2002 Microsoft Corporation. All rights reserved.