Disabled Zones or Failed Reverse Queries Using DNS Root Server (177405)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
This article was previously published under Q177405

SYMPTOMS

Your network, which is using a Microsoft Windows NT Domain Name Service (DNS) server, may experience one or more of the following problems:

  • DNS Manager on your DNS server may display some of the zone objects with a red X, indicating that they are disabled.

    -or-
  • DNS clients on the network may be unable to resolve reverse name lookups successfully.

CAUSE

Your DNS server has its reverse zone, in-addr.arpa, configured as a subdomain of the root zone (.).

RESOLUTION

To resolve these issues, reconfigure your DNS server so that the reverse zone, in-addr.arpa, is a separate zone and not a subdomain of the root zone. Then add your PTR records or delegations within the in-addr.arpa zone.
Modification Type:MajorLast Reviewed:8/9/2001
Keywords:kbnetwork kbprb KB177405
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