WD97: Return Address Does Not Print or Show on Envelopes Tab (177369)
The information in this article applies to:
- Microsoft Word 97 for Windows
This article was previously published under Q177369 SYMPTOMS
The following may occur when you have added an envelope to your document:
- When you print, the Return Address may not print on the envelope.
-or-
- When you click Envelopes and Labels on the Tools menu, the Return
Address may not show on the Envelopes tab.
CAUSE
The insertion point is in the document text area. When the insertion point
is in the document (and not in the attached envelope), the return address
will not print or show on the Envelopes tab.
NOTE: To view the Envelopes tab, click Envelopes and Labels on the Tools
menu.
WORKAROUND
Use the appropriate method to work around your particular situation.
Method 1: Place the Insertion Point in the Envelope
Before you print or view the Envelope tab, move the insertion point into
the envelope that is attached to your document.
Method 2: Use the EnvelopeExtra1 AutoText for the Return Address
You can use an AutoText entry (EnvelopeExtra1) to add additional
information to an envelope. The AutoText entry can be helpful for
automatically including a company logo or other object or text in the
return address on an envelope.
NOTE: The EnvelopeAddress1 AutoText will not show on the Envelopes tab,
but when you add the envelope to a document, the Return Address
(EnvelopeAddress1) will be added to the envelope and will print.
For additional information, please see the following article in the
Microsoft Knowledge Base:
109969 WD97: Automatic Envelope Return Address/Graphic Using AutoText
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 11/14/2000 |
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| Keywords: | kbbug kbenvelope KB177369 |
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