Vinca Drivers May Cause Stop 0x24 (177365)


The information in this article applies to:

  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 4.0
This article was previously published under Q177365

SYMPTOMS

Computers running Windows NT Server and the server-mirroring product Vinca Standby Server version 1.21C may encounter the following blue screen stop message:

STOP 0x00000024 (001901f9 f743b5f8 f743b434 8013b59e)
NTFS_FILE_SYSTEM

NOTE: The stop code will be the same, but the parameters may be different.

CAUSE

A Vinca kernel mode driver intercepts an IRP that was created for a mirrored device. This will eventually lead to passing a bad destination memory buffer pointer to the memmove routine.

The link dates for the drivers are: 

   801eb000  VncComIP.sys   Fri Jul 18 11:44:41 1997
   80252000   VncDisk.sys   Tue Sep 03 15:57:11 1996

RESOLUTION

This problem is resolved by the Vinca Standby Server version 1.21D release available for no charge from Vinca.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MajorLast Reviewed:12/12/2002
Keywords:kb3rdparty kbprb KB177365
©2002 Microsoft Corporation. All rights reserved.