STOP 0x0000001E When Installing Small Business Server (177318)


The information in this article applies to:

  • Microsoft BackOffice Small Business Server 4.0
This article was previously published under Q177318

SYMPTOMS

When you install Small Business Server, the installation process stops with the following STOP error message in Setupdd.sys:

STOP: 0x0000001E (0xC0000005, 0x8021222D,0x000000000,0x00650072)
KMODE_EXCEPTION_NOT_HANDLED

NOTE: The second parameter in the STOP code may be different depending on your system configuration.

CAUSE

The error message occurs because there were no formatted partitions available. A formatted partition must be created before installing Small Business Server. This is noted in the release notes for Small Business Server.

RESOLUTION

Create and format a partition before installing Small Business Server.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Modification Type:MajorLast Reviewed:11/7/2003
Keywords:kbbug KB177318
©2003 Microsoft Corporation. All rights reserved.