PRJ98: Project Stops Responding After Closing File (177023)

SYMPTOMS

In Microsoft Project 98, if you close a project, you may receive an error similar to the following.

On Windows 95

This Program has performed and illegal operation and will be shut down.

If the problem persists, contact the program vendor.

If you click the Details button, the following message appears:

WINPROJ caused and invalid page fault in module PJ80D8.DLL at 0137:64007a99.

On Windows NT

An application error has occurred and an application error log is being generated

Winproj.exe
Exception: access violation(0x0000005), Address: 0x64007a99

NOTE: You will not lose any data if you saved the file before you attempted to close it.

CAUSE

This problem occurs when all of the following conditions exist:

A task in the database file is indented under another task.
-or-
At least two tasks are linked.
-and-
You saved the database file as a database again.
-and-
You then saved the database file as a Microsoft Project (.mpp) file.
You closed the file.

WORKAROUND

To work around this problem, use either of the following methods:

Reopen either of the files after you receive the error message. You will not receive the error message again unless you follow the steps in the "Cause" section of this article.
-or-
If possible, to avoid the conditions listed in the Cause section above, close the database file and then reopen it before you save it as a Microsoft Project (.mpp) file.

STATUS

Microsoft has confirmed this to be a problem in the versions of Microsoft Project listed above.

This problem was corrected in Microsoft Project 98 for Windows, Service Release 1 (SR-1).

For additional information about obtaining and installing SR-1, click the article number below to view the article in the Microsoft Knowledge Base:

185102 PRJ98: How to Obtain and Install MS Project 98 SR-1