Bookshelf Setup Does Not Continue After Removing Older Version (176844)



The information in this article applies to:

  • Microsoft Bookshelf 98 for Windows

This article was previously published under Q176844

SYMPTOMS

If you install Microsoft Bookshelf 98 on a computer with Bookshelf 1996-97 and Microsoft Internet Explorer 2.0 installed, Bookshelf Setup prompts you to remove the older versions of both programs. If you click Yes, Bookshelf Setup removes these programs and then restarts the computer. However, when the computer restarts, Bookshelf Setup does not install Bookshelf 98.

RESOLUTION

To complete the installation of Bookshelf 98, run Bookshelf Setup again.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Bookshelf 98 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Modification Type:MajorLast Reviewed:4/7/1999
Keywords:kbhowto kbmm kbsetup KB176844