Disabling CSNW in Hardware Profile Causes Lengthy Logon Delay (176629)


The information in this article applies to:

  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 4.0
This article was previously published under Q176629

SYMPTOMS

When you disable Client Services for NetWare (CSNW) or Gateway Services for NetWare (GSNW) in a hardware profile, it may result in an additional two-minute delay in logging on to the computer and gaining access to the desktop.

Conversely, if the Startup type is set to "disabled" for the CSNW or GSNW service in the Services tool in Control Panel (not as part of a hardware profile), the logon process takes approximately 10 seconds.

MORE INFORMATION

WORKAROUND

To work around this problem, press CTRL+ALT+DEL again at the Windows NT logo bitmap screen to bypass the two-minute wait and immediately get to the desktop.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Modification Type:MajorLast Reviewed:8/9/2001
Keywords:kbbug KB176629
©2002 Microsoft Corporation. All rights reserved.