Event ID 2026 Logged by FPNW Server (176027)

SYMPTOMS

NetWare clients are unable to log on to a Windows NT Server computer running File and Print Services for NetWare (FPNW), and the following error is recorded in the Event Log on the Windows NT Server:

   Event ID 2026:
   The server detected a request taking too long for client
   not-logged-in on connection 52, the connection has been disconnected.

NOTE: The connection number may vary with this error.

CAUSE

This error is caused when the FPNW service times out a request from a client because it is taking too much time to process the client's request.

When the FPNW server can not complete the request, it will send a busy response to the client, and the client will resend the request. By default, FPNW will send 240 busy responses to a client before logging this error and disconnecting the client.

This problem can occur when the FPNW server is unable to contact a domain controller from a trusted domain. When attempting to authenticate NetWare Compatible users, the FPNW server hands off the request to the local security authority (LSA). Because there is no domain name specified in a NetWare login request, the LSA will search its own account database, then the account databases on each trusted domain for a matching user account.

When the LSA is unable to contact a domain controller from a trusted domain, the login process on the FPNW server will timeout, fail the login request, and log the error noted above in the Event Log.

WORKAROUND

To work around this problem, delete and recreate the trust relationships between the domain of the FPNW server and any of its trusted domains. If a trust cannot be established because a domain controller of the remote domain cannot be contacted, do not recreate this trust until proper communications with the remote domain can be established.