OL97: From and Received Fields Blank for Sent Items (176010)
The information in this article applies to:
This article was previously published under Q176010 SYMPTOMS
When you send a message from Microsoft Outlook 97, the From and
Received fields of the message viewed in the Sent Items folder are blank.
CAUSE
Your Inbox and Sent Items folders are in a Personal Folder (PST) resident
on your computer. The e-mail server that receives the message places the information for the From and Received fields.
RESOLUTION
To view data in the From and Received fields in a sent item message, you must use Microsoft Exchange Server and designate your mail to be delivered to the server Mailbox. The Sent Items are viewed on the server or in an Offline Folder that has been synchronized with the server mailbox.
| Modification Type: | Major | Last Reviewed: | 10/26/2000 |
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| Keywords: | kbprb KB176010 |
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