Could Not Load Ntkrnlmp.exe. The Error Code Is 4 on DEC ALPHA (175932)


The information in this article applies to:

  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0
This article was previously published under Q175932

SYMPTOMS

When you try to install Windows NT Server on a Digital Equipment Corp. (DEC) Alpha computer that had a different operating system installed, such as UNIX or VMS, the following error message may be displayed:

%system_root%\alpha\ntkrnlmp.exe could not be loaded. The error code
is 4.

CAUSE

There are three possible causes.

  • The computer is running with outdated firmware.
  • Outdated Arcinst.exe was used to create the system partition.
  • The computer was configured using an EISA configuration utility (ECU) for another operating system.

RESOLUTION

  1. Check with DEC for the latest firmware for the model Alpha computer in question.

  2. If you are installing Windows NT 3.51, please refer to the following Microsoft Knowledge Base article:

    ARTICLE-ID: 138221
    TITLE : Problems Creating Partitions with Arcinst.exe in Windows NT 3.51

    The Arcinst.exe in Windows NT 4.0 has not had any reported problems.
  3. Download the proper ECU utility from DEC and use it to view and then save your computer's EISA configuration settings.
Modification Type:MajorLast Reviewed:8/9/2001
Keywords:kbsetup KB175932
©2002 Microsoft Corporation. All rights reserved.