Error Message: Copy Profile Error (175667)
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server, Enterprise Edition 4.0
This article was previously published under Q175667 SYMPTOMS
When you use the System tool in Control Panel to copy a user profile on
a Windows NT-based computer with Microsoft Internet Explorer 4.0 or 4.01
installed, the user profile may not be copied and you may receive the
following error message:
Copy Profile Error. The operation completed successfully.
CAUSE
This behavior can occur when the profile copy process attempts to modify
the security on the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
To work around this issue, stop the Protected Storage service, and then
create the new user profile that will be copied. To do so, follow these
steps:
- Log on to your computer using a local user account with administrator
rights.
- Click Start, click Settings, click Control Panel, and then
double-click Services.
- Click the Protected Storage service, and then click Stop.
NOTE: Do not reboot the computer at this point or the Protected Storage service will restart and cause the same problem with this new user account.
- Log off.
- Log on as a new user and configure the user profile as needed. This
creates the user profile that you will copy to other user accounts. Be
sure to use a new account that has not logged on to this computer
before.
NOTE: Performing this step while the Protected Storage service is not
running prevents the Protected Storage System Provider registry key
from being created for this user.
- Log off.
- Log on to your computer using a local user account with administrator
rights.
- Click Start, click Settings, click Control Panel, and then
double-click System.
- Click the User Profiles tab, copy the user profile, click OK, and then
click OK again.
- In Control Panel, double-click Services.
- Click the Protected Storage service, and then click Start.
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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Keywords: | kbHotfixServer kbQFE kbbug kberrmsg kbfix KB175667 |
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