IntelliMouse Wheel Does Not Seem to Work (175594)


The information in this article applies to:

  • Microsoft IntelliPoint software 2.0
  • Microsoft IntelliPoint software 2.0a
  • Microsoft IntelliMouse 1.0
This article was previously published under Q175594

SYMPTOMS

When you are using the IntelliMouse, the wheel functions may not be available even though Device Manager correctly identifies the mouse as "Mouse with Wheel."

Also, when you click the Turn On The Wheel check box on the Wheel tab in Mouse properties, you may receive the following error message:
IntelliPoint cannot change your settings

CAUSE

This behavior can occur if the IntelliMouse driver was not installed properly.

RESOLUTION

To resolve this issue, follow these steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Mouse, click the General tab, and then click Change.
  3. Click Have Disk.
  4. Type the path to the IntelliPoint Setup disk, and then click OK.
  5. Click Microsoft MousePort Mouse With Wheel if you have a PS/2 mouse or Microsoft Serial Mouse With Wheel if you have a serial mouse, and then click OK.
  6. Click Close.
  7. Restart Windows when you are prompted.
Modification Type:MajorLast Reviewed:5/9/2002
Keywords:kbenv kberrmsg KB175594
©2002 Microsoft Corporation. All rights reserved.