3rd-Party Networks Must Be Removed Before Installing SBS Client (175395)



The information in this article applies to:

  • Microsoft BackOffice Small Business Server 4.0

This article was previously published under Q175395

SUMMARY

When performing the setup for Small Business Server client computers, it is necessary to remove any installed third-party network components. These components prevent the installation of the Small Business Server client software and networking components. It is impossible for client setup to detect every third-party networking component. It is impossible for Microsoft to change the detection mechanism because of the fact that third-party software can be upgraded or modified frequently. This prevents the third-party components from being removed during setup. They are only detected and the user is notified that they must be removed.

The information provided below is intended to provide an overview of how to remove these products. The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Microsoft does not provide support for these products and will not assist in the removal of these products in any manner other than providing general information as specified in this document.

MORE INFORMATION

Uninstalling the Novell 32-bit Network Client

To uninstall the Novell 32-bit network client, follow these steps:

  1. Remove the client in Network properties. To do so, follow these steps:

    1. In Control Panel, double-click Network.
    2. Click the Novell 32-bit client, and then click Remove.
    3. Click the Novell 32-bit IPX protocol, and then click Remove.
  2. Add the Microsoft Client for NetWare Networks. This step ensures that registry entries created by the Novell installation program are overwritten. After you install the Microsoft client and restart the computer, you can either remove the Microsoft client or leave it installed. To add the Microsoft client, follow these steps:

    1. In Network properties, click Add.
    2. Click Client, and then click Add.
    3. In the Manufacturers box, click Microsoft. In the Network Clients box, click Microsoft Client For NetWare Networks, and then click OK.
    4. Click OK. When you are prompted to restart the computer, click No.
  3. Click the Start button, point to Find, and then click Files Or Folders. In the Named box, type netdef.inf, and then click Find Now. When the file is found, use the right mouse button to click the file, and then click Rename on the menu that appears. Rename the file to Netdef.nw.
  4. If Novell's 32-bit client has been installed only once, click the Start button, point to Find, and then click Files Or Folders. In the Named box, type netdef.bnw, and then click Find Now. When the file is found, use the right mouse button to click the file, and then click Rename on the menu that appears. Rename the file to Netdef.inf. This restores the original Netdef.inf file. Shut down and restart your computer, and skip the remaining steps in this article. If the 32-bit client has been installed more than once, or if you are not sure, continue with step 5.
  5. Extract a new copy of the Netdef.inf file from your original Windows 95 CD-ROM or disks.

    • To extract the Netdef.inf file from the CD-ROM, type the following command at a command prompt:

      extract <drive>:\win95\precopy2.cab netdef.inf /L c:\windows\inf

      where <drive> is the drive letter of the CD-ROM drive.
    • To extract the Netdef.inf file from the floppy disk, type the following command

      extract <drive>:\precopy2.cab netdef.inf /L c:\windows\inf

      where <drive> is the drive letter of the floppy disk drive. Insert disk 2 in the floppy disk drive before typing this command.
  6. Shut down and restart your computer.

Uninstalling the Novell 16-bit Network 3.x, NETX Shell Client

To uninstall the Novell 16-bit network 3.x, NETX Shell client, follow these steps:

  1. Open the Control Panel and double-click Network.
  2. Select the component "Novell NetWare (Workstation Shell 3.x [NETX])" and click Remove.
  3. Select the Novell IPX/ODI protocol and click Remove.
  4. Click OK and restart the system.

Uninstalling the Novell 16-bit Network 3.x, VLM Shell Client

To uninstall the Novell 16-bit network 3.x, VLM Shell client, follow these steps:

  1. Open the Control Panel and double-click Network
  2. Select the component "Novell NetWare (Workstation Shell 4.0 and above [VLM])" and click Remove.
  3. Select the Novell IPX/ODI protocol and choose Remove.
  4. Click OK and restart the system.
For a list of all the files installed with Novell's 32-bit client, you may want to contact Novell technical support.

Uninstalling the LANtastic 32-bit Network Client

To uninstall the LANtastic 32-bit network client, follow these steps:

  1. Use Add/Remove programs to remove the software.
  2. In Control Panel, double-click Add/Remove Programs.
  3. Click the LANtastic 32-bit client. Then click Add/Remove. You will receive the following warning:

    This Program will remove both the LANtastic 32-bit Client and Server
    from your system. Click Cancel if you don't want to do this,
    otherwise, click Remove to proceed with the removal of LANtastic for
    Windows 95.
  4. Click the Remove button and the software will be removed.

Uninstalling the LANtastic 16-bit Network Client

To uninstall the LANtastic 16-bit network client, follow these steps:

  1. Open an MS-DOS command window.
  2. Change directory to C:\.
  3. At the command prompt, type

    Edit Autoexec.bat
  4. Look through the Autoexec.bat file and find all lines related to LANtastic or Artisoft.
  5. Place the word "REM" in front of each of these lines. This REMarks out the line so that it is not processed during system startup.
  6. Save and close the file.
  7. At the MS-DOS command prompt, type

    Edit Config.sys
  8. Look through this file and find any lines relating to LANtastic or Artisoft.
  9. Place the word "REM" at the front of each of the lines referring to LANtastic or Artisoft.
  10. Save and close the file. Restart the system and then perform the client setup.
For information about how to contact Novell or Artisoft, query in the Knowledge Base for one of the following articles:

ARTICLE-ID: 65416
TITLE : Hardware and Software Third-Party Vendor Contact List, A-K

ARTICLE-ID: 60781
TITLE : Hardware and Software Third-Party Vendor Contact List, L-P

ARTICLE-ID: 60782
TITLE : Hardware and Software Third-Party Vendor Contact List, Q-Z

Modification Type:MajorLast Reviewed:11/6/2003
Keywords:kb3rdparty kbhowto KB175395