Windows Explorer Hangs When Internet Explorer Does (175232)
The information in this article applies to:
- Microsoft Internet Explorer 4.0 for Windows 98
- Microsoft Internet Explorer 4.01 for Windows 98
- Microsoft Internet Explorer 5.0 for Windows 98
- Microsoft Internet Explorer 5.01 for Windows 98
- Microsoft Internet Explorer 1.0 for Windows 95
- Microsoft Internet Explorer 2.0 for Windows 95
- Microsoft Internet Explorer 3.0 for Windows 95
- Microsoft Internet Explorer 3.01 for Windows 95
- Microsoft Internet Explorer 3.02 for Windows 95
- Microsoft Internet Explorer 4.0 for Windows 95
- Microsoft Internet Explorer 4.01 for Windows 95
- Microsoft Internet Explorer 5.0 for Windows 95
- Microsoft Internet Explorer 5.01 for Windows 95
- Microsoft Internet Explorer 5.5 for Windows 95
- Microsoft Internet Explorer 3.x for Windows 95
- Microsoft Internet Explorer 4.x for Windows 95
- Microsoft Internet Explorer 2.0 for Windows NT 4.0
- Microsoft Internet Explorer 3.0 for Windows NT 4.0
- Microsoft Internet Explorer 3.01 for Windows NT 4.0
- Microsoft Internet Explorer 3.02 for Windows NT 4.0
- Microsoft Internet Explorer 4.0 for Windows NT 4.0
- Microsoft Internet Explorer 4.01 for Windows NT 4.0
- Microsoft Internet Explorer 5.0 for Windows NT 4.0
- Microsoft Internet Explorer 5.01 for Windows NT 4.0
- Microsoft Internet Explorer 5.5 for Windows NT 4.0
This article was previously published under Q175232 SYMPTOMS
After Internet Explorer stops responding (hangs), Windows Explorer may
also stop responding.
CAUSE
This behavior can occur if you install the Windows Desktop Update component during the installation of Internet Explorer. By default, Windows Explorer runs in the same process as Internet Explorer. When Internet Explorer hangs, it may cause Windows Explorer to hang also.
RESOLUTION
To prevent this behavior, run Internet Explorer in a separate process. To
do so, use the following steps in Internet Explorer.
NOTE: Running Internet Explorer in a separate process may reduce its
performance and use more system resources.
Internet Explorer 4.x- On the View menu in Internet Explorer, click Internet Options.
- Click the Advanced tab, and then click to select the Browse In A New Process check box.
- Click OK.
- Quit Internet Explorer and then restart it.
Internet Explorer 5- On the Tools menu in Internet Explorer, click Internet Options.
- Click the Advanced tab, and then click to select the Launch Browser Windows In A Separate Process check box.
- Click OK.
- Quit Internet Explorer and then restart it.
| Modification Type: | Major | Last Reviewed: | 2/20/2004 |
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| Keywords: | kbenv kbinterop kbprb KB175232 |
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