Bookshelf: Images Are Printed Incorrectly on Dot-Matrix Printers (175178)


The information in this article applies to:

  • Microsoft Bookshelf 98 for Windows
  • Microsoft Bookshelf 99
This article was previously published under Q175178

SYMPTOMS

When you print an image from Microsoft Bookshelf to a dot-matrix printer, the image may be printed at between 50 and 75 percent of its original size.

This problem does not occur with inkjet or laser printers.

RESOLUTION

To work around this problem, copy and then paste the image into a graphics program such as Paint, and then print the image from this program.

For more information about copying and pasting, please see Bookshelf online Help.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

This problem has been reported with the following printers:

  • Brother M-1809
  • Brother M-1924L
  • Citizen 200GX
  • Epson LQ-860
  • Epson LQ-1170 ESC/P 2
  • IBM Proprinter XL
  • Okidata ML 393C
  • Panasonic KX-P1180
  • Panasonic KX-P1624
  • Panasonic KX-P2180
  • Star NX-2420 Rainbow
Modification Type:MajorLast Reviewed:10/6/2003
Keywords:kb3rdparty kbprb kbprint KB175178
©2003 Microsoft Corporation. All rights reserved.